1. REFUND POLICY

Last Updated: December 2025

Los Feliz Film Fest (“LFFF”) operates with limited resources, and all purchases and submissions help support the festival’s mission. For this reason, all fees are generally non-refundable.

Film Submissions

All submission fees are final and non-refundable, including but not limited to:

• Early Bird submissions

• Regular submissions

• Late submissions

• Withdrawn submissions

• Disqualified submissions

This applies regardless of the jury selection outcome.

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Tickets & Event Registrations

Tickets, passes, and event registrations are non-refundable, unless an event is fully canceled by LFFF.

If an event is rescheduled, your ticket will automatically transfer to the new date.

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Donations

All donations are final and non-refundable.

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Merchandise

We accept returns only for defective items, within 14 days of delivery.

Customer pays return shipping unless the defect is LFFF’s fault.

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Contact

For ticket or merchandise questions:

info@losfelizfilm.org

2. WEBSITE TERMS OF USE (Expanded Version)

Last Updated: December 2025

Welcome to the Los Feliz Film Fest website. By accessing this site, you agree to these Terms of Use.

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1. Ownership & Copyright

All site content — images, logos, text, graphics, videos — is owned by LFFF unless stated otherwise.

You may not copy or distribute content without written permission.

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2. Film Submission Rights

When submitting to LFFF, you confirm:

• You have full rights to the film.

• Your submission does not violate copyright law.

• You authorize LFFF to screen the film if selected.

• You allow LFFF to use film stills, trailers, and titles for promotional purposes.

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3. Acceptable Use

You agree not to:

• Interfere with the website’s security.

• Attempt to hack, access restricted areas, or extract data.

• Upload malicious files.

• Harass or abuse LFFF staff via forms or communication tools.

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4. No Guarantee of Service

Website access may be temporarily unavailable due to maintenance or technical issues.

LFFF is not responsible for delays, downtime, or data loss.

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5. Third-Party Services

We use platforms such as FilmFreeway, Hostinger, and email marketing tools.

Your use of those services is governed by their policies.

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6. Indemnification

You agree to indemnify and hold harmless LFFF, its staff, volunteers, and partners from any claims related to your misuse of the website or violation of these terms.

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7. Contact

info@losfelizfilm.org

3. VOLUNTEER WAIVER & RELEASE

Last Updated: December 2025

By volunteering for the Los Feliz Film Fest, you agree to the following:

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1. Voluntary Participation

I acknowledge that I am volunteering freely and without compensation, and I am not an employee of LFFF.

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2. Assumption of Risk

Volunteering may involve:

• Lifting, carrying, or moving items

• Working outdoors

• Interacting with crowds

• Exposure to loud sounds

• Walking or standing for extended periods

I voluntarily assume all risks of participation.

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3. Release of Liability

I release LFFF, its staff, and partners from any liability related to injury, illness, or property damage arising from volunteer activities, except where prohibited by law.

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4. Medical Treatment

I authorize LFFF to obtain medical care in case of emergency.

I am responsible for any costs incurred.

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5. Media Release

I allow LFFF to use photos or videos of me taken while volunteering for promotional purposes.

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6. Code of Conduct

I agree to:

• Treat attendees and staff respectfully

• Follow all instructions from LFFF coordinators

• Not consume alcohol or drugs while volunteering

• Maintain a safe and positive environment

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7. Contact

info@losfelizfilm.org

4. EVENT LIABILITY WAIVER (For Attendees, Guests, Filmmakers, Industry)

Last Updated: December 2025

By attending any Los Feliz Film Fest event, screening, party, or activity, you agree to this waiver.

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1. Assumption of Risk

Attendance may involve risks such as:

• Crowded spaces

• Loud sound levels

• Use of stairs or uneven surfaces

• Outdoor weather conditions

You attend voluntarily and assume all risks.

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2. Release of Liability

You release LFFF, its partners, staff, and venue hosts from liability for:

• Injury or illness

• Lost or stolen items

• Property damage

• Accidents during travel to/from the event

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3. Compliance With Rules

You agree to follow all posted or verbal rules, including:

• Venue policies

• Seating instructions

• Safety guidelines

• Photography restrictions

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4. No Guarantee of Entry

LFFF may restrict or deny entry due to capacity limits, safety concerns, or violations of policies.

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5. Media Release

You consent to being filmed or photographed during events and allow LFFF to use such material for promotional purposes.

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6. Contact

info@losfelizfilm.org

5. PHOTO & VIDEO RELEASE NOTICE

Last Updated: December 2025

By entering any Los Feliz Film Fest venue or event, you acknowledge and agree that:

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1. Photography & Video Recording

LFFF may photograph or film attendees, volunteers, and participants during events.

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2. Use of Images

LFFF may use these images for:

• Social media

• Website galleries

• Promotional materials

• Press releases

• Festival recap videos

• Future advertising

No compensation is provided for the use of recorded material.

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3. Opt-Out Option

If you do not wish to be photographed or filmed:

• Please notify a staff member upon arrival, and

• Avoid areas where photography is taking place.

We will make reasonable efforts to respect your request.

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4. Contact

info@losfelizfilm.org

6. VENDOR AGREEMENT POLICY

(For booths, food vendors, merch vendors, local businesses)

Last Updated: December 2025

By participating as a vendor at the Los Feliz Film Fest (“LFFF”), you agree to the following conditions:

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1. Fees & Payment

Vendor fees must be paid in full before the event.

Fees are non-refundable unless the event is fully canceled by LFFF.

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2. Permits & Compliance

Vendors are responsible for obtaining and displaying any required:

• City permits

• Health permits (for food vendors)

• Seller’s permits

• Insurance coverage (if required by the venue)

Vendors must comply with all local, state, and federal regulations.

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3. Setup & Operation

Vendors agree to:

• Arrive during assigned load-in time

• Staff their booth for the entire event

• Keep their area clean and safe

• Follow all instructions from festival staff and venue officials

LFFF may reassign booth locations as needed.

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4. Products & Conduct

Vendors must not sell:

• Illegal products

• Offensive or discriminatory materials

• Weapons or hazardous substances

Vendors must treat attendees and staff with respect.

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5. Liability

Vendors are responsible for their own equipment, merchandise, and profits.

LFFF is not responsible for theft, loss, or damage.

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6. Insurance

Vendors may be required to provide proof of liability insurance depending on venue or product type.

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7. Media Release

Vendors consent to photography and video recording of their booth for promotional use.

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8. Contact

info@losfelizfilm.org

7. SPONSORSHIP AGREEMENT TERMS

Last Updated: December 2025

These terms apply to all sponsors of the Los Feliz Film Fest (“LFFF”).

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1. Sponsorship Rights

Sponsors may receive benefits such as:

• Logo placement

• On-site signage

• Social media mentions

• Website listing

• VIP access

• Speaking opportunities (if agreed in writing)

Exact benefits are described in the sponsor’s customized package.

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2. Payment

Sponsorship payments are due upon signing the agreement.

Payments are non-refundable.

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3. Use of Sponsor Logo

The sponsor grants LFFF a license to use their logo and name for promotional purposes.

Likewise, sponsors must request permission before using LFFF’s logo.

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4. Content Restrictions

LFFF reserves the right to reject any sponsored content that:

• Is political

• Is discriminatory

• Conflicts with festival values

• Violates venue policies or laws

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5. No Exclusivity

Unless explicitly written into the agreement, sponsorships are non-exclusive.

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6. Liability

LFFF is not responsible for:

• Business outcomes, sales, or ROI

• Technical issues affecting visibility

• Unforeseen changes to event schedule or programming

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7. Contact

info@losfelizfilm.org

8. EXHIBITOR SETUP INSTRUCTIONS

(For artists, installations, VR stations, gallery-style exhibitors)

Last Updated: December 2025

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1. Load-In

Exhibitors must:

• Arrive during their designated load-in window

• Check in with the LFFF staff

• Bring all necessary tools and extension cords

• Follow venue safety rules

Late arrivals may lose their reserved space.

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2. Display Requirements

Exhibitors must ensure that:

• Installations are stable and safe

• No walls or surfaces are damaged

• All cables are taped and secured

• They comply with fire and electrical codes

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3. Power & Equipment

Limited power outlets are available.

Bring your own:

• Extension cords

• Power strips

• Audio/visual equipment

• Backup batteries

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4. Conduct

Exhibitors must treat staff and attendees with respect and follow all instructions.

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5. Load-Out

Tear-down must occur during assigned times.

Exhibitors must leave the space clean.

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6. Liability

LFFF is not responsible for:

• Damaged or stolen equipment

• Load-in or load-out injuries

• Power outages

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7. Contact

info@losfelizfilm.org

9. ACCESSIBILITY STATEMENT

Last Updated: December 2025

Los Feliz Film Fest (“LFFF”) is committed to making its website and events accessible to everyone, including people with disabilities.

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1. Web Accessibility

We aim to follow WCAG 2.1 AA standards where possible, including:

• Clear text readability

• Keyboard navigation support

• High-contrast options

• Alt text for key images

• Simple forms

• Avoiding flashing elements

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2. Event Accessibility

We strive to provide:

• ADA-compliant entrances at venues

• Reserved accessible seating

• Staff assistance when needed

• Service animal accommodation

• Clear signage and directions

Some venues may have limitations due to architectural constraints, but we do our best to assist every guest.

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3. Requests for Assistance

If you need accommodations at any event, please contact us at least 72 hours in advance:

info@losfelizfilm.org

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4. Continuous Improvement

We review accessibility feedback and aim to improve our website and event operations regularly.

10. CODE OF CONDUCT FOR ATTENDEES

Last Updated: December 2025

LFFF is committed to creating a safe, inclusive, and respectful environment for all.

By attending the festival, you agree to:

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1. Respect Others

Treat all attendees, filmmakers, staff, volunteers, vendors, sponsors, and artists with respect.

Harassment or discrimination of any kind is not tolerated.

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2. Follow Instructions

Follow all posted rules and staff instructions, including seating, safety, and photography guidelines.

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3. No Disruptive Behavior

This includes:

• Excessive noise

• Interfering with screenings

• Intoxicated behavior

• Aggressive conduct

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4. No Unauthorized Recording

Recording films, panels, or performances without permission is strictly prohibited.

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5. Consequences

Violations may result in:

• Removal from the event

• Revocation of passes

• Denial of entry to future events

• Reporting to authorities (if necessary)

11. ANTI-HARASSMENT POLICY

Last Updated: December 2025

LFFF prohibits all forms of harassment, including:

• Verbal abuse

• Physical intimidation

• Unwanted physical contact

• Sexual harassment

• Discrimination based on identity or background

• Stalking or persistent unwanted attention

• Hate speech

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1. Reporting

If you feel uncomfortable or witness harassment, please contact:

• Any LFFF staff member

• Email: info@losfelizfilm.org

• Or approach the venue’s security (if applicable)

Reports may be made anonymously.

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2. Action

LFFF may take any of the following actions:

• Issue a warning

• Remove the individual from the event

• Ban from future festivals

• Contact law enforcement

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3. Retaliation Prohibited

LFFF prohibits retaliation against any person who makes a report.

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